Defect Tracking and Bug Reporting

Our bug reports are detailed with stepwise procedure to recreate the issue. They are assigned priority and severity according to a set protocol mutually agreed on by the development team. The bug reports are augmented with screenshots, server logs and database validations whenever required.

Defect Life Cycle
The life cycle of a defect (Bug as it is normally referred to) starts with its creation. The following statuses are generalization and they might differ slightly from organization to organization but the crux remains same

1. New \Open
The Quality Engineer encounters a deviation from the requirements and opens a defect. The defect is then in the open status

2. Assigned
The project manager\dev lead\QA lead assigns the defect to a developer for fixing and the defect is in Assigned status. In this status it is being worked on by the developer. Once the developer has fixed the bug and verified the fix on the development environment, he marks the bug as Fixed\Ready for QA and assigns back to the Quality Engineer

3. Fixed\Ready For QA
In this state, the bug is owned by the Quality Analyst who verifies that the fix made by the developer has indeed fixed the issue. The QA also performs a regression of any other feature that he\she thinks may have been impacted by the changed

4. QA Accepted\Closed
If the Quality Analyst is satisfied with the fix made to the change request, he closes the bug and mark it as fixed\QA Accepted. If the bug is not fixed, It is rejected and goes back to the developer in Assigned status.

Our Software Testing Philosophy

Software Testing is an Integral part of the project life cycle. Excelon will work with you from the requirement gathering phase to ensure that the quality is being added to the product as it is built rather than at the end of it

Test Case Creation
We will analyze requirements and create use cases to develop test execution scenarios. We work with the development team closely to ensure that all testing scenarios are well covered. Our test cases are easy to understand, are concise and clearly written and are part of the final deliverable.

Test Case Execution
The test cases are executed on different environment depending on the need and requirements of the client. Our team is capable of installing and executing test cases on a variety of platforms and browsers. Our team is well versed in backend testing and performing validations on Database using SQL query language. The test execution reports with the number of pass\fail scenarios is created and is part of the final deliverable


Defect Tracking and Bug Reporting
Our bug reports are detailed with stepwise procedure to recreate the issue. They are assigned priority and severity according to a set protocol mutually agreed on by the development team. The bug reports are augmented with screenshots, server logs and database validations whenever required.